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We’re launching Chaty as a standalone product!

The wait has come to an end. The Chaty app that you can use on any platform is finally coming to life and we’re super excited to share this milestone with you.  After months of development, we are...

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Different Tones of Customer Interaction on Your Service Channels

Excellent customer interaction is more like treating others how you’ll like to be treated. It is among the vital components of operating a successful business. A happy customer will always be loyal to...

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Live Chat 101: Ultimate Guide to Becoming a Live Chat Expert

Online review platforms for businesses and service providers are usually packed with comments from irate customers, bemoaning their bad experiences when reaching out for customer support. This has...

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What is a Live Chat: Examples and Best Practices

Successful businesses are always looking for ways to optimize the demands of their customers. Most consumers are aligning with businesses that offer quicker and more convenient shopping experiences,...

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15 Effective Ways to Improve Your Customer’s Online Shopping Experience

 According to data, 53% of shoppers said they’ve stopped purchasing from an eCommerce store because of a bad experience or because a competitor has offered a better one. Everything all comes down to a...

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